Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
At Vikas Pen World, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from us.
1. Information We Collect
Personal Information
When you create an account, place an order, or contact us, we may collect the following information:
- Name and contact information (email address, phone number, mailing address)
- Payment information (processed securely through our payment gateway)
- Account credentials (username and password)
- Order history and preferences
- Engraving details and customization requests
Automatically Collected Information
We may automatically collect certain information about your device and browsing behavior:
- IP address and browser type
- Pages visited and time spent on our website
- Device information and operating system
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including engraving services
- To communicate with you about your orders, account, and our services
- To send you marketing communications (with your consent)
- To improve our website, products, and customer service
- To detect and prevent fraud and unauthorized access
- To comply with legal obligations and protect our rights
- To personalize your shopping experience
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: We may share information with third-party service providers who assist us in operating our website, processing payments, and delivering orders.
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
- With Your Consent: We may share information with your explicit consent.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and review your personal information
- Update or correct inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Manage cookie preferences through your browser settings
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our website.
7. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Vikas Pen World
Email: [email protected]
Phone: +91 99795 18143
Address: 1120-1121, 11th Floor, R. K. Supreme, Opp. Twin Star, Nr. Nana Mava Circle, 150 Feet Ring Road, Rajkot.